What if getting an answer about PTO, a paycheck, or benefits was as simple as asking a question?

AI is becoming part of how people search for information, get help, and complete everyday tasks. Now, employees can use Claude, an AI assistant from Anthropic, to connect with their own information in isolved People Cloud.

The new isolved Connector for Claude gives employees another way to access information they already have in isolved—without opening a separate portal or contacting HR for routine questions.

This gives employees an easier way to find answers to everyday questions, while giving HR a little more time back.

What is Claude?

If you're not familiar with Claude, it is an AI assistant created by Anthropic. It can help with a wide range of everyday tasks, including answering questions, writing and editing, brainstorming, summarizing information, analyzing data, and more.

Claude can also connect with other tools and services. With the isolved Connector, employees can connect Claude to their own isolved People Cloud account and ask questions about their personal HR information.

And they don't need to learn a new system or remember where to find a particular piece of information. They can simply ask.

What can employees do with the isolved Connector?

The connector brings several everyday HR tasks into one conversation.

Instead of searching, employees can simply ask:

“How much PTO do I have?”
“Show me my most recent paycheck.”
“Do I have any pending time-off requests?”
“Who is my beneficiary?”

Employees can ask questions naturally and get answers based on their own isolved information—without having to search through different places to find it.

Time Off
Check balances, view upcoming or pending requests, see company holidays, and submit time-off requests.

Pay
Pull up a recent or past paycheck, review paycheck details, check YTD information, and view direct deposit details.

Benefits
Get information about enrolled benefits, coverage, and beneficiaries.

Company Info
View isolved notifications and find company and personal contacts.

And more. Capabilities will continue to expand as isolved develops the connector.

A little more self-service for employees—and time back for HR

Employees get answers. HR gets a little more time back.

Is the connector difficult to set up?

Employees will need a Claude account and their isolved login credentials. Once connected, they can return to a Claude conversation and ask questions about their available isolved information. The connector is available through web, desktop, and mobile.

For a step-by-step guide that covers how to set up the connector, what employees can do, and frequently asked questions.

[DOWNLOAD THE CLAUDE CONNECTOR GUIDE]

What about privacy and security?

The connector is designed to provide employees access to their own information in isolved.

Employees are not given access to another employee's HR information, and actions such as submitting a time-off request require confirmation before anything is submitted.

As with any technology, employees should continue to follow your organization's AI Usage Guidelines and any applicable company policies when using Claude.

The capabilities available through the isolved Connector are continuing to develop, with additional employee self-service capabilities planned as the connector evolves.

Who should employees contact with questions?

If an employee has a question about their isolved information or has trouble using the connector, they should first contact their HR administrator. 

Ahola clients: If you have questions about getting started or how the connector works with your isolved services, contact your dedicated Ahola Client Partner. We're here to help.

For questions about Claude itself or an Anthropic subscription, employees can contact Claude Support.

A new way to access information employees already have

The isolved Connector for Claude is another step toward making employee self-service more convenient.

Employees can ask questions in plain language, get answers based on their own isolved information, and complete certain everyday HR tasks—all without having to navigate a separate portal for every question.

For questions about Claude or an Anthropic subscription, visit Claude Support.